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Showing posts with the label RoI

Is Social Media the new Hero of Media Mix?

Brands are built by efforts of many stakeholders. Stakeholders are primarily the Company owners, Product teams – R&D; Marketing units - brand team, media agencies, creative team, vendors; Service – customer care, feedback, test marketers; Supply chain - wholesalers, distributors, retailers and most importantly the decision makers across the chain. Brands develop their personalities over years of service, delivering exceptional products / services and assuring the same level of quality across time, geographies and even generations. In the entire mix, the Media Agency has a special importance, significance and role. They not only bring their experience on the table, their analysis & expertise helps reach out to the right audience, at the right time, at the right place, by increasing the efficiency of every dollar spent. In a market that has its dominant spenders, we also see some niche products and services making their mark without spending. They rely on public r...

Why is everyone monitoring everything we do on Social Media?

Social Media  is proving to be the most powerful substitute to  Market Research ! Brands, Individuals, Analysts, Researchers, and Products are taking the Social Media Route for insights. B2B companies, who may not benefit a lot with their Social Media Presense, are also venturing on the Web, creating properties that support their existence. Take for example the  PAL  property created by Suzlon in India. Its about Pure Air Lovers Society, where Suzlon will plant 1 tree for every member who joins this cause! Globally, there any hundreds of MNCs that have started such campaigns that works toward social good. There are a few initiatives started by students, youth, and organizations to spread awareness of a Safer, Sustainable Planet! Companies can benefit in many ways: Their goodwill increases, they start understanding the audience sentiments, they can spread awareness of a few causes, and in turn, get an idea of what the people want. In short, its a nice way to ...

Social Media Contribution, Participation, and Future

Social Media Landscape is broad. Sharing, Discussions, Networking, Media, Blogging, Microbligging, Livestream, Livecast, Virtual World, Gaming, Multiplayer games, Music, Video, Podcast, Review, Social Bookmarking, and Wiki. This is just a list of the beginning of social media. What started as e-mails, groups, and messenger, has now widened its scope, reach, depth, richness, interactivity, and quality.  The most challenging aspect of Social Media today is the way participation needs to be moderated, and a promotion of better quality content. On Websites like  Twitter  the trends keep changing in a very unexpected way, and there is no sense, pattern, or predictability behind them. E.g Osama Bin Laden was killed, and we witnessed about 12.4Million Tweets an hour! Lady Gaga, Eminem have such an amazing fan following on Social Media, that other celebrities are clueless about the reasons behind such madness. The participation of users never portrays a pattern on Social media, ...

Buzz around Social Media RoI

Return on Investment! Returns.. Returns.. More returns..!! In our social life (offline) we have always interacted with people, spent time with like minded individuals, and maintained selfless relations. But, online world is a different ball game. We interact, mingle, network, and follow people with two motives: Returns, and Referrals!  A follower, friend, acquaintance, or a like-minded profile needs to be cared about, tolerated, conversed with, flattered, and greeted by automated responses until he/she adds value to this concept of RoI. On the other hand, we have people and profiles who would take the same actions, but, for a greater cause, i.e. Relationship building. A simple Hi, Hello, or Nice talking to you makes no harm. An automated response does. It is painful to follow or invite a well-known/knowledgeable person and get an inhuman/ impersonated reply. We still follow the profile, but I am unsure of the value created in such a relation, and the Return He/She would get in suc...

Social Media/Networks, what is in it for starters?

Newbies in the world of Social Media face so many challenges, ranging from creating quality content, understanding of tools, analysis of market, identification of target segments, access to reliable data, networking with experts, idea generation, increasing relevant/organic follower base, and building a credible online presence. Though the online space is relatively new, there are thousands of Social Media Experts, Specialists already! A newbie gets confused as to who really is an expert, and who is posing to be one. If we consider the follower ratio, then we are certain to end up at the wrong expert. Startups, freelancers, and small enterprises thrive on the follower optimization scheme. They charge some cents per follower, and by investing a few hundred dollars, these good-for-nothing individuals get a better presence. Billion articles, million Websites, thousands of specialists/experts, and just a handful of real Champions in the online space, there has to be some way out to find o...